Boiler servicing, repair, and installation are all vitally important in keeping your home warm this winter and meeting your hot water needs.
All of these services share one thing in common. They must be carried out by a fully trained and certificated gas safe engineer.
Your boiler plays a vital role in keeping your home and family safe and warm and the last thing you want to do is to put this in jeopardy by trying to find an engineer on the cheap. By following the great tips in this guide created by industry experts you will know exactly what questions to ask when interviewing a gas safe engineer to come and carry out work on your gas boiler.
Tip 1: Use the gas safe register
The most obvious and most effective place to start your search for a gas safe registered engineer, the Gas Safe register names all those companies and individuals who have trained to become Gas Safe registered and passed all the required examinations.
Tip 2: Ask for a certificate
Any boiler engineer should be able to produce a copy of the certificate they were awarded for becoming gas safe registered upon request. If they are unable to do so, they are not qualified to carry out work on gas appliances and you will likely be invalidating your warranty and insurance by asking them to do so.
Tip 3: Get several estimates
Ask around 2-3 different gas safe engineers for a written estimate for the work that you want them to do. Ask we said earlier, you don’t want to simply choose the cheapest option when it comes to boiler servicing but you don’t want to end up paying well over the odds either and getting a comparison of different quotes will ensure that this isn’t the case.
Tip 4: Check their online reputation
Many of us are wary of online reviews, and with good reason, but there is no better way to get a decent idea of a company’s reputation and hear from previous clients about their experiences that by reading some online reviews.
Many boiler repair companies will have testimonies from previous clients uploaded on their own websites but you should take these with a pinch of salt. They will be handpicked by the company themselves and they are hardly going to publish negative customer experiences on their own site. Instead, look for an independent review website such as Checkatrade or google reviews for your feedback.
Tip 5: Ensure they are reliable
If you have arranged to speak to a gas safe engineer over the phone or they have agreed to come round to your property to give you and estimate and they don’t show up on time, this isn’t a good sign. Of course, these are busy professionals who may well have been held up on another job but the last thing you need is for your engineer to be unreliable and take the day off work to wait for their arrival only for them to cancel at the last minute. You should be able to get an idea of whether this is likely to happen from your initial consultation and by reading online reviews.
Tip 6: Ask your neighbours
The chances are that most similar properties to yours in your area have a similar heating system installed and someone you know has almost certainly had work carried out on their boiler in recent times. Ask a family member, friend, or trusted neighbour in your area which local gas safe engineer they used for their boiler needs and whether they would recommend them. They will be able to tell you what work they had done, whether they we’re satisfied with the results, whether they have had any further problems since, and what the engineer was like to work with as well as answering any other questions you might have.
Tip 7: Ask for a registered number
If anything goes wrong with your boiler installation or repair it is crucial that you are able to track down the gas engineer responsible. Before you have any work carried out on your property ask for a registered office address and number from the engineer in question. If they refuse to provide this promptly, steer clear and look elsewhere, it simply isn’t worth the risk with so many competent engineers out there.
If you live in the Glasgow area and want to save yourself the time and trouble of endless research looking for boiler repair companies in Glasgow, get in touch with CHS Glasgow today. Our team of expert gas safe engineers carry out domestic and commercial boiler installations, repairs, and servicing on a daily basis with customer satisfaction and safety a hallmark of each and every job we complete.